Product Registration & Warranty Information
Why register your Adam product?
To receive technical support and updates from Adam Equipment, you must register your weighing scale or balance.
For simple technical support, please check our support pages for troubleshooting tips. You can view specific product pages on our website for helpful suggestions, and visit our YouTube channel to find videos on different Adam products.
Registering your product just takes a minute but will ensure that you have full support and peace of mind - and your Adam Equipment product will provide many years of dependable, high accuracy weighing.
Product Warranty information
Adam Equipment offers a limited warranty that starts on the date of delivery, and includes parts and labour on components that fail due to defects in materials or workmanship. If repairs are needed during the warranty period, you must inform the supplier or Adam Equipment.
Any returned equipment must be in its original packaging and must be accompanied by correct claim-processing documentation. The customer is responsible for shipping costs to send the unit to a service centre.
For complete details on warranty information, see our terms and conditions of sale.